Arrival Passenger Guide
Upon arrived at Sekupang International Ferry Terminal pontoon, please directly proceed to immigration for clearance.
VOA (Visa On Arrival)
The general requirements for Visa On Arrival are:
- Expiration date of the applicant's passport must be at least 6 (six) months at the date of entry.
- Round-trip airplane ticket
The fees for Visa On Arrival are:
- Visa for stay up to 30 (thirty) days = US$ 25,-
- Extention of stay for up to 30 (thirty) days = US$ 25,-
Travellers from MOST Western countries (currently 65 countries) can obtain a single entry Visa on Arrival conveniently. Please check below to indicate if you are in the list:
- Czech Republic
- New Zealand
- Saudi Arabia
- Slovak Republic
- South Africa
- South Korea
- Taiwan PRC
- Timor Leste
- Uni Arab Emirates
- United Kingdom (British)
- United States of America
If your nationality is not in the list of VOA country, then you have to obtain your entry Visa through an Indonesia Embassy or Consulate prior to your travel to Batam. You may check with your travel agent or nearest Indonesian Embassy.
Visitors from ASEAN countries which have reciprocal arrangements with Indonesia are issued a FREE 30-day tourist Visa on arrival. You may be asked to show you have a return ticket to your country of embarkation (Singapore).
More information of Visa to visit Indonesia can be obtained from the Layanan Visa
Walking out the arrival gate, you may like to check out the information desk located at the right corner from the exit door. It provides you a welcome information you may needed. Alternatively, you may like to go to Batam Travel Tips to obtain comprehensive travel tips and guides. Below are some useful tips :
The telephone call prefix for Indonesia is 62 and the area code for Batam is 0778. (take out the "0" if you are calling from outside) The main access codes for landline overseas calls out of Indonesia are 007, 017 or 001. You can save a lot of money on handphone calls to overseas numbers by using the access code prefix 01017, 01016 (vary based on the operator you use) which connects you to a VOIP service. The connection quality is usually good but can vary. Detailed and most updated exchange rate can be viewed in this link: Informasi Kurs Bank Indonesia
However, you may find changing your money in local money changers may give you more interesting rates. Avoid changing money at your hotel or in bars or nightclubs. You almost certainly will be ripped off on the exchange rate.
Time zone different. Batam is 1 hour behind Singapore’s time.
Confirm ferry tickets. If you travel at peak seasons, you may need to confirm your return upon your arrival. Most of the time, seats are fully book when you come again on your date of return.